A guide for directors who must lead with clarity, speed, and integrity when crisis strikes.

Crises today move faster, cut deeper, and demand more from boards than ever before. The Director’s Crisis Playbook gives directors the tools, mindset, and practical frameworks needed to navigate these moments with confidence.

When the stakes are highest, directors cannot afford to hesitate.

Drawing on decades of high-stakes advisory experience, Jaime Watt distills the essential principles of crisis leadership for modern directors. This is not a theoretical text—it is a clear, actionable guide grounded in real cases, real consequences, and real boardroom pressures.

Inside the Playbook, directors will find:

  • A modern model of how crises unfold—and how boards should respond
  • The six mistakes directors make again and again
  • Practical frameworks for decision-making under pressure
  • Insights into corporate, leadership, and zeitgeist jeopardies
  • Case studies from recent, high-profile crises—including Disney and Tylenol
  • A forward-looking examination of AI, stakeholder expectations, and emerging governance risks

Whether you serve on a corporate, public, or non-profit board, the Playbook is designed to help you lead decisively when it matters most.

ABOUT THE AUTHOR

JAIME WATT

Founder & Executive Chairman, Navigator

Jaime Watt is one of Canada’s most trusted high-stakes communications strategists, advising directors and leaders across industries during moments of profound consequence. His work on reputation, crisis response, and governance resilience informs every page of the Director’s Crisis Playbook.

FOR BOARDS & ORGANIZATIONS

Bring the Playbook to your boardroom.

Navigator offers keynote presentations, board briefings, and applied workshops based on the Playbook’s principles.
Ideal for:

  •  Boards of directors
  • Governance committees
  • Executive leadership teams
  • Associations and universities

“A true practitioner’s guide, hard-earned lessons every board can use to stay steady when the ground shifts beneath them.”

— Mark D. Wiseman, International Investor and experienced Board Chair

“A must-read for every board director—the playbook you hope you’ll never need but can’t afford to be without.”

— Richard C. Powers, National Academic Director, Directors Education Program, Rotman School of Management

“Cuts through the noise with clarity and conviction. This is crisis leadership distilled.”

— Kiki Delaney, CM, President of Delaney Capital Management